FAQs
Welcome to safeinsert, your destination for premium adult glass and metal pleasure toys. If you have any questions or concerns, please don't hesitate to reach out to us at support@safeinsert.com. Below are some common questions and answers to assist you.
1. What Payment Methods Do You Accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. You can also complete your purchase with PayPal.
2. How Will My Order Be Shipped?
We discreetly ship all orders via trusted carriers to protect your privacy. Your package will arrive in plain and unmarked packaging.
3. What Is Your Return Policy?
Your satisfaction is our priority. If you receive a damaged or defective product, please contact us at support@safeinsert.com within 30 days of receiving your order to arrange for a return or exchange.
4. Is My Personal Information Secure?
Absolutely. We prioritize your privacy and data security. Our website employs industry-standard encryption and security measures to protect your personal information.
5. Do You Offer International Shipping?
Currently, we only ship within the United States. We do not offer international shipping.
6. How Can I Track My Order?
Once your order is shipped, you will receive an order confirmation email with tracking information. You can use this to monitor the status and expected delivery date.
7. Is the Packaging Discreet?
Yes, we understand the need for discretion. All orders are shipped in plain and unmarked packaging without any explicit labeling of the contents.
8. Do You Have Customer Support?
Absolutely. For any inquiries, concerns, or assistance, please reach out to our customer support team at support@safeinsert.com. We're here to help!
9. Are the Products Safe to Use?
All our products are crafted from high-quality, body-safe materials. Prior to using, please read and follow the provided product instructions and safety guidelines.
10. What Are Your Shipping Charges?
Shipping fees vary based on your delivery location and selected shipping method. You can view the shipping costs during the checkout process.
If you have any additional questions or need further assistance, please feel free to contact us. Your satisfaction is our goal, and we're here to provide you with the best shopping experience possible.